Terms of service

Terms of Service

Last updated: 12-27-2025

Welcome to Smalltown Connetchin (“we”, “our”, “us”). These Terms of Service govern your use of our website and purchase of products. By accessing or using our site, you agree to these terms. If you do not agree, please do not use our site.

1) Eligibility

You must be at least 18 years old (or the age of majority in your state) to purchase products from our site.

Certain products sold on this site, including knives and bladed tools, are regulated items. By purchasing these products, you represent and warrant that you are at least 18 years of age and are legally permitted to purchase, possess, and use such items under all applicable local, state, and federal laws. Responsibility for compliance with such law's rests solely with the purchaser.

2) Orders & Payment

  • All orders are subject to acceptance and availability.
  • We accept payment through secure third-party processors. We do not store your payment details.
  • Prices are shown in USD and may change without notice.

3) Shipping & Delivery

Shipping times and costs are described in our Shipping Policy. Delivery estimates are not guaranteed and may vary due to factors outside our control.

4) Returns & Refunds

Our return and refund process is explained in our Refund & Return Policy.

5) Intellectual Property

  • All content on our site (text, images, designs, logos) is owned by Smalltown Connetchin or licensed to us.
  • You may not copy, reproduce, or use our content without written permission.

6) Prohibited Uses

You agree not to:

  • Use our site for unlawful purposes.
  • Interfere with the security or functionality of our website.
  • Submit false or misleading information.

7) Limitation of Liability

To the fullest extent permitted by law, Smalltown Connetchin is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

8) Indemnification

You agree to indemnify and hold harmless Smalltown Connetchin from any claims, damages, or expenses arising from your violation of these terms.

9) Mobile Terms of Service

Smalltown Connetchin
Last updated: Aug. 17, 2025

The Smalltown Connetchin mobile message service (the “Service”) is operated by Smalltown Connetchin (“Smalltown Connetchin”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Smalltown Connetchin’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Smalltown Connetchin through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Smalltown Connetchin. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1-844-903-5593 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Smalltown Connetchin mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +1-844-903-5593 or email support@smalltownconnetchin.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

10) Changes to Terms

We may update these Terms of Service at any time. Changes take effect immediately upon posting to this page, with the updated “Last updated” date above.

11) Governing Law

These terms are governed by the laws of the State of Wisconsin, USA, without regard to conflict of law provisions.

12) Contact Us

Trade Name: Smalltown Connetchin
Phone: +1 715-577-9774
Email: support@smalltownconnetchin.com
Mailing Address: 2809 E Hamilton Ave #2150, Eau Claire, WI 54701
Support Hours: Monday–Friday: 5:00 PM–8:00 PM • Saturday–Sunday: 10:00 AM–8:00 PM

Company Name: Smalltown Connetchin
Business Registration No.: S155803